Outsourcing your IT infrastructure to Bell Med means lifting a burden, thereby enabling you to focus more on your core business activities.

Business Approach

We believe that the data centre facility service is a business first for online operations. Whether i-gaming operators plan to relocate or to start an online business, the most crucial step is to find the right partner that can take care of their IT infrastructure.

Bell Med strives to deliver the best service to its clients. The technical team constantly works on increasing the efficiency of the whole business process.

Some of the best practices we employ, which undoubtedly add value to our services are:

Holistic Execution Process

A Bell Med systems engineer is assigned to a customer to follow every part of this process – fro set-up and configuration, to customer service management.

Co location

Bellmed offers dedicated Co-location Hosting facilities, housing your servers in secure housing cabinets and safe climate-controlled environment. Co Location affords real savings in terms of staffing and security, whilst also offering benefits in faster scaling for both housing and bandwidth upgrades if needed.

Hosting

Bell Med also (apart from Co Location) offers a range of hosting solutions, with the highest level of up-time, secure environment and 24 hour technical support.

Standards

Bell Med adopts BS15000:2 Code of Practice for IT Services Management for its processes. This ensures that Bell Med delivers a benchmark of quality and effectiveness.

Risk Management

Monitoring tools deliver real time information to the systems engineers on the critical system parameters. Bell Med systems engineers are available 24/7 for support

Reporting and Communication Management

We maintain a sound relationship with every customer by delivering a deep insight into their hosting operations; communicating he status of open incidents, and initiating constant improvements to the hosting environments.

Internet Marketing

Bell Med offers Internet Marketing, through both Search Engine Ranking and Affiliate Marketing. Using only proven techniques and methods, Internet Marketing is guaranteed to maximise your exposure on the web.

External Audits

Bell Med is externally audited for compliance with ISO/IEC 17799:2000 for IT security management within the company. This ensures that Bell Med has all the security policies and procedures in place, as well as having up to date business contingency plans.

Service Level Agreements

Bell Med offers Service Level Agreements for i-gaming operators using its data centre facility services to help the company to treat every client with dedicated care.

As service availability is the most crucial component for all clients’ business-critical hosting environment, Bell Med has developed an immediate response strategy which makes all SLAs.

Infrastructure

Bell Med provides all the necessary business critical infrastructure systems, including resilient uninterruptible power supply (UPS), generator back-up, security, fire fighting and environmental control, all of which will guarantee uninterruptible operations at all times.

Hardware

Bell Med guarantees the functioning of all leased hardware equipment and, according to the service level agreement, will replaced any failed component at no cost to the customer and with the minimum downtime.

Guaranteed Uptime

Downtime occurs when a customer fails to transmit data over the network. Bell Med’s monitoring systems immediately identify such events and issue alarms for action.

Bell Med guarantees that your network will be available 99.96% of the time per month, excluding during scheduled maintenance.

Technical Expertise

Hosting and co-location involves much more than the right technical components and solid infrastructure. It also necessitates constant technical expertise, always standing by on alert and managing whenever data-critical events occur.

Their team at Bell Med consists of dedicated professionals with exceptional service experience and technical skills. Our team is committed to demonstrate a strong passion and loyalty for helping all clients.

Bell Med’s employees function in a team environment which allows the development of strong personal relationships between team members. Such bond facilitates work and encourages an outstanding service experience, which is tied directly to the team’s customers’ overall satisfaction.